Everyone was very kind, however there was definitely a feeling of unprofessionalism. When we arrived at 1 the secretary told us all of the doctors were in a meeting and we would have to wait for an hour. (Meanwhile my friend was on the verge of fainting [again] due to heat stroke). When we were finally seen, the doctor had the wrong notes written into his computer (we were seeing them for heat stroke and it was written in simply as a 1st degree sunburn) and therefore was giving us the wrong information. When we tried to correct him he didn't take into account what we were saying. I reiterated myself several times and finally had to speak very firmly to him before he finally understood that we had already been doing everything he was suggesting and she was just getting worse . He then went to speak with an associate and when he returned he confirmed what we already suspected: that we would need an IV (whereas before he was telling us just to put fans on). When we finally got the IV started, it was put in wrong and started bleeding much more than it was supposed to. Then, the nurse started getting frustrated because the air bubbles wouldn't leave the tube and finally just reset the machine so it would stop beeping and starting it going so the bubbles ran into her arm. The nurse explained that it wasn't anything problematic and even though I have heard otherwise I am not a doctor so who am I to argue? Regardless, the way she handled it did not make my friend or I feel very safe about the situation. As I said, they are very nice people, but I did not feel like I could trust their information and do not feel comfortable coming back-especially not for anything more severe.
Parkway Urgent Care University Of Utah Health Care is a US Health facility based in Orem, Utah. Parkway Urgent Care University Of Utah Health Care is located at 145 W University Pkwy, Orem, UT 84058, USA.
Please contact with Parkway Urgent Care University Of Utah Health Care using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Parkway Urgent Care University Of Utah Health Care opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Health facility in Orem