5
85 State St, Orem, UT 84058, USA
Orem, Utah 84058
+1 801-434-8819

Go to Petsmart. It’s just a little further down the street. The dudes here won’t sell you a $0.35 goldfish unless you pass their background check.

They're got ferrets and that made me super happy. Also the pet ID tag maker is better than the one at PetSmart

Spent 5 minutes listening to the phone ring. No one ever answered.

At the beginning of September 2017 I purchased a 25LB bag on sale of Purina Pro Plan Focus Adult Sensitive Skin & Stomach Formula Dry Dog Food from Petco. About a week later I started noticing little moth like bugs flying around my apartment. Over the next few weeks I noticed more and more moths. I also started to notice little eggs being laid on my ceiling. After deep cleaning my apartment to find the source of the bugs, I opened the cabinet where I keep the dog food and HUNDREDS of moths came flying out. I immediately took the bag of dog food out side outside to open it up and there were hundreds of moth eggs and worms infected in the bag. I had my apartment fumigated last week however, I am still finding moths here and there. This was absolutely the worst and most disgusting thing I have ever experienced. I spoke with Petco claims resolution representative Debra Romero. She was the most rude and unhelpful person I have ever spoken to. I informed Ms. Romero that I contacted the manufacturer (Nestlé) directly and they explained to me that this issue would accrue at the store location due to the extreme temperatures the manufacturing storage room is kept and that they said to contact the store location directly to get this resolved. Ms. Romero told me that the Nestlé representative was not telling me the truth. Petco is not concerned with helping its customers and is more concerned with being right. Bottom line is that I purchased a bag of Purina Pro Dry Dog Food from Petco. After some time, I opened the bag of dog food and there were hundreds of moth eggs and worms infected in the bag. This was absolutely the worst and most disgusting thing I have ever experienced and Petco only wants to play the blame game.

Jesse helped me pick out a good cat post for my cat and UVB bulb for my frog. He was knowledgeable in the needs of my critters and knew the differences between the types of equipment in stock in fine detail. Impressive!

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Petco Animal Supplies — Store in Orem

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Petco Animal Supplies

Store at 85 State St, Orem, UT 84058, USA. Here you will find detailed information about Petco Animal Supplies: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    9:00 AM – 9:00 PM
  • Tuesday
    9:00 AM – 9:00 PM
  • Wednesday
    9:00 AM – 9:00 PM
  • Thursday
    Closed
  • Friday
    8:00 AM – 10:00 PM
  • Saturday
    9:00 AM – 9:00 PM
  • Sunday
    11:00 AM – 6:00 PM

Rating

4
/
5
Based on 5 reviews

Contacts

Categories:
State:
Utah
Address:
85 State St, Orem, UT 84058, USA.
City:
Orem
Postcode:
84058

About Petco Animal Supplies

Petco Animal Supplies is a US Store based in Orem, Utah. Petco Animal Supplies is located at 85 State St, Orem, UT 84058, USA.


Please contact with Petco Animal Supplies using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Petco Animal Supplies opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Petco Animal Supplies

  • Kevin
    Added 2016.09.18
    Go to Petsmart. It’s just a little further down the street. The dudes here won’t sell you a $0.35 goldfish unless you pass their background check.
  • Rebecca
    Added 2016.08.21
    They're got ferrets and that made me super happy. Also the pet ID tag maker is better than the one at PetSmart
  • Jose
    Added 2015.11.20
    Spent 5 minutes listening to the phone ring. No one ever answered.
  • Isabel
    Added 2014.10.15
    At the beginning of September 2017 I purchased a 25LB bag on sale of Purina Pro Plan Focus Adult Sensitive Skin & Stomach Formula Dry Dog Food from Petco. About a week later I started noticing little moth like bugs flying around my apartment. Over the next few weeks I noticed more and more moths. I also started to notice little eggs being laid on my ceiling. After deep cleaning my apartment to find the source of the bugs, I opened the cabinet where I keep the dog food and HUNDREDS of moths came flying out. I immediately took the bag of dog food out side outside to open it up and there were hundreds of moth eggs and worms infected in the bag. I had my apartment fumigated last week however, I am still finding moths here and there. This was absolutely the worst and most disgusting thing I have ever experienced. I spoke with Petco claims resolution representative Debra Romero. She was the most rude and unhelpful person I have ever spoken to. I informed Ms. Romero that I contacted the manufacturer (Nestlé) directly and they explained to me that this issue would accrue at the store location due to the extreme temperatures the manufacturing storage room is kept and that they said to contact the store location directly to get this resolved. Ms. Romero told me that the Nestlé representative was not telling me the truth. Petco is not concerned with helping its customers and is more concerned with being right. Bottom line is that I purchased a bag of Purina Pro Dry Dog Food from Petco. After some time, I opened the bag of dog food and there were hundreds of moth eggs and worms infected in the bag. This was absolutely the worst and most disgusting thing I have ever experienced and Petco only wants to play the blame game.
  • Amelia
    Added 2013.10.19
    Jesse helped me pick out a good cat post for my cat and UVB bulb for my frog. He was knowledgeable in the needs of my critters and knew the differences between the types of equipment in stock in fine detail. Impressive!
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