Honestly disappointed. Ive been in before, im used to being ignored here. But last night was different. Went in at about 8:15, there were 3-4 employees working. I was looking through jeans trying to find my size, no help. Gave up on that, i had a handful of items and stepped in to the fitting room, no help so i got my own. Found a few things i liked, but i was going to wait until pay day for because they were a little pricier. I stepped out around 845, and saw their table with face masks, they were a great price, i grabbed them and went to the desk. I looked at the employees, they could see me product and payment in hand, 8:58 roles around, no one has even made the slightest movement to come ring me out. I ask, out loud, "seriously?" Still no interest. I leave my product at the desk and leave. Obviously my money wasnt wanted. If you want your employees to ignore customers and miss out on promoting products for them to buy, cool. But when a customer is at the desk, ready to pay, its unacceptable.
Update: was contacted by the district manager, who apologized for the behavior of the team, and insured me she would be visiting the store in the coming week to review the policies with the team. I appreciate the response.
I LOOOOVE this place! Pretty sure that this is my favorite store ever! The workers are super nice and yes many of them ask if I need help at a time but I can appreciate that they are only doing their job! Love their clothes and everything about this place.
By far the most unwelcome store I've been too in the University Mall. I went in to browse and the two sales associates working at folding clothes were chatting amongst themselves about life. They refused to acknowledge my presence or even look my way when I passed right near them, just kept chatting away like I wasn't there. No wonder the store was empty. Who would want to be ignored?
Bohme University is a US Clothing Store based in Orem, Utah. Bohme University is located at 575 E University Pkwy m199, Orem, UT 84057, USA.
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