She has an overall indifferent, and sometimes almost snotty, attitude. I'll be in the fitting room looking for someone to hand my reject items to and she'll be sitting in that little back area on her cell phone. If I try to hand her the items she'll slump over to me like I'm her mother asking her to do a chore. If I ask for help she won't so much as look at me and I've heard her talk poorly about me to her fellow co-workers while I'm trying on clothes because I asked a simple question.
Kind of disappointing... I found a better selection and better prices on clothes and shoes at Burlington (surprisingly). Great if you are looking for lingerie or perfume though
Please let me know if anyone saw this and read this. I just needed to say something because of how poorly I've felt coming to Nordstrom Rack because of this one employee.
Your employee Sierra has left me feeling insecure and uncomfortable and like a burden. I really do love this place but try to avoid it now on the off chance I'll encounter her again.
Pretty good deals and selection for men (I haven't done any shopping for women at this location). Some parts of the stores and clothing racks felt organized and clean, and other parts were disorganized disasters. The registers are weirdly not at the front of the store, but that's not really a big deal. Overall, great store.
I'm not the type of person to leave reviews (ever) but I had to say something this time. I'm a frequent shopper at this Nordstrom Rack and honestly love it.
I hate to be this person but I've encountered this employee a few times now and not once have I had a pleasant experience with her.
Hi, I'm extremely frustrated with my experience at Nordstrom Salt Lake City (city creek) yesterday. I was in the store choosing clothes to try on and when I went to try them on the employee told me that I couldn't because the store was starting to close. It was exactly 9:25. I have never seen something like that happen before, a complete disregard to the customer and the Nordstrom brand. Normally, store personnel wait until the costumers in the store finish their purchases and gives great service before closing down and kicking customers out. I'm certain poor customer service is not something the Nordstrom brand wishes to be affiliated with, especially with its proven track record and my previous experiences. Unfortunately, I've been left with even less desire to return to Nordstrom and purchase from retail locations.
The costumer service is great!... except for one employee in particular. I got her name: "Sierra." (Short little thing, long blonde hair)
Good prices. Great selection! Friendly customer service.
Nordstrom Rack University Crossing is a US Clothing Store based in Orem, Utah. Nordstrom Rack University Crossing is located at 360 E University Pkwy, Orem, UT 84058, USA.
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