Pretty good food, not bad wait times either. I am a regular there since my work is just across the street, and I have only ever had a complaint once (fries that tasted like they had been sitting out on a counter for a couple of hours. It's not a "fast" food joint, but it is always a 10 minute or less wait for your food.
Had a hamburger and fries the hamburger was not done the way we asked it to be done minus lettuce the fries look like they were made last week the chicken was okay but the wait was like half hour just don't order it was just like real slow and the girl went and filled napkins instead of taking orders so I was very disappointed
Waited 15 min for a double bacon cheeseburger meal. When I finally got to the destination where I plan to eat my lunch opened up the burger, it was a regular single cheese burger with a half slice of bacon and it was swiming in ketchup and mustard. I ended up driving back to the restaurant to get a refund the manager Trista was very rude and only offered to refund the burger not the meal. Needless to say I will never be going back to this location ever again.
So slow I could have cooked my own meal, cleaned the mess, and Benn relaxing with loved ones while I waited. Then they got the order wrong after an hour and a half wait to begin with!
Paid in cash, they somehow lost my receipt and order, waited for 25 minutes for my food before asking where my order was. They'd given out the last of what I ordered to customers who came after me. Food was fine, terrible service though. The employee who helped me was at least very nice
A W is a US Restaurant based in Orem, Utah. A W is located at 433 State St, Orem, UT 84057, USA.
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